Nixle Emergency Notifications

Sign Up to Receive Nixle Alerts from the City of Richmond

Receive information directly from the City of Richmond on your mobile phone!

The City of Richmond now has a new way of communicating important, time-sensitive information to the community via live text* and/or email notifications. Depending on the settings the user selects, these notifications can include everything from  critical alerts such as health and safety issues, hazardous materials releases, Shelter-in-Place orders, evacuations to road closures and more in your neighborhood. When a Nixle notification is sent to subscribers, they typically receive the information within minutes.

The two types of notifications the City of Richmond will be using to provide important information are:

  • ALERT - Highest priority notification that is considered most urgent
  • ADVISORY - An informational or educational type of notification

WHAT INFORMATION WILL I RECEIVE WHEN I SIGN UP FOR NIXLE?

  • The information you receive will depend on the preferences you specify when you register on Nixle.com. This is the most customizable option.
  • Your preferences allow you to pinpoint locations you want to receive information
  • You can select agencies that you are interested in receiving information from - the more agencies you select the more alerts you will receive
  • You determine the priority level of the messages you wish to receive: Alert, Advisory 
  • You may unsubscribe from text, email or web alerts at any time via the Nixle website or text
  • Subscribers also have the option of going to the Nixle website to view information, including past alerts if they choose to instead of receiving the alerts

HOW DO I SUBSCRIBE TO NIXLE ?

  • To receive both email and text alerts*, go to www.nixle.com and follow the instructions provided - this method allows you to customize your locations and types of alerts you receive
  • To receive only text messages to your cellular phone for incidents pertaining to a specific zip code, you may register by texting your zip code to the number 888777 and you will get a reply text from Nixle with further instruction-this method allows for fewer options and no customization, but you can always log onto the site later to set your preferences
  • The text registration method is useful if you are temporarily traveling and would like alerts sent to you that pertain to that specific area

*If your phone's data plan does not include unlimited texting, rates may apply according to your mobile carrier. Some carriers do not allow texting to short codes (such as 888-777). Please refer to the FAQs below or contact your carrier for assistance.

Frequently Asked Questions

http://www.nixle.com/resident-faqs/


AN INFORMED COMMUNITY IS A SAFER COMMUNITY - SIGN UP TODAY!

This page contains information about Nixle, the community alerting software utliized by the City of Richmond. For information about the Community Warning System (sirens and alerts), please visit www.cwsalerts.com.