- Feature Links
- Health Information and Community Resources
Health Information and Community Resources
California One Stop Resource Center
- Apply for unemployment
- Apply for disability benefits
- Apply for paid family leave
- Governor Newsom’s Executive Orders
- Governor Newsom’s Newsroom
- Health Information
- Community Resources
- Business Resources
- Access & Functional Needs
- Housing and Homelessness
- State Directives
If You Feel Sick
If you think you may have been exposed to COVID-19 or if you develop symptoms (fever, cough, shortness of breath), contact your healthcare provider immediately. If you do not have a provider, call the Contra Costa Health Services Advice Nurse at 1-877-661-6230 option 1.
Coronavirus symptoms include:
- feeling like you have a fever
- cough
- shortness of breath
- CCHS Symptoms Chart
The Centers for Disease Control and Prevention (CDC) has more information about COVID-19 symptoms.
Who is Most at Risk?
The CDC advises that some people are at higher risk of getting very sick from COVID-19, particularly:
- Older people, with risk increasing by age
- People of all ages with serious chronic health conditions—like heart disease, lung disease and diabetes
Testing and Health Resources
Contra Costa Health Services Testing for All Residents
- Contra Costa residents can make an appointment for free COVID-19 testing at one of four drive-through sites around the county opened by Contra Costa Health Services (CCHS). To get screened for an appointment, call 1-844-421-0804, from 8 a.m. to 3:30 p.m. Monday through Friday. Testing is available to all residents, regardless of insurance.
- View their website: English | Spanish
- Download the Contra Costa Health Services Flyer: English | Spanish
- New testing site at Kennedy High School, 4300 Cutting Blvd, to open on June 29, 2020. Must make an appointment by calling 1-844-421-0804. View press release for additional details.
Additional Testing Resource
- Kaiser Permanente: Coronavirus Updates and How to Get Care
- Lifelong Medical Care Testing Flyer
- Lifelong Medical Care: Coronavirus information and Service Information
Mental Health Resources
- CDC - Stress and Coping
- Helping Children Cope (National Association of School Psychologists)
- Contra Costa Crisis Center Stress and Coping Resources:
Additional Guidance
- Centers for Disease Control:
- California Department of Public Health: Guidance for Individuals with Access and Functional Needs (PDF)
- Contra Costa Health Services
- CCHS Case Dashboard
- National Network Libraries of Medicine Centros para el Control y la Prevención de Enfermedades Recursos para COVID-19
- Administration for Community Living: COVID-19 Information for the Elderly and People with Disabilities
Community Resources
Food Resources
- Supervisor John Gioia’s Food Distribution Site Map for Contra Costa County
- West Contra Costa County Food Support: English | Spanish
- "The Fresh Approach Mobile Farmers’ Market is still in operation! Purchase California-grown fruits, vegetables, dried beans, and even honey. 50% discount for all shoppers during the shelter in place. You can find the truck Wednesdays, from 10 a.m. – 1 p.m. at the Richmond Public Library (325 Civic Center Plaza) AND Fridays, from 10 a.m. – 1 p.m., at San Pablo City Hall (13831 San Pablo Ave)." As this public health event continues to evolve, we will be doing everything possible to keep the Mobile Farmers’ Market a safe place for shoppers and staff, while providing food to the public. For more information on our Health and Safety protocols click here.
- CalFresh – known federally as the Supplemental Nutrition Assistance Program or SNAP, provides monthly food benefits to individuals and families with low-income. CalFresh Benefits Helpline 1-877-847-3663
- WIC provides healthy foods and support services to families. If your income has been affected by recent events, and you are pregnant, recently had a baby, or have an infant or child under the age of five. cchealth.org/wic or 1-800-414-4WIC.
- San Pablo Office: 510-924-4000
- Meals on Wheels: Visit their website or call 866-669-6697
- School District Meal and food options
- Contra Costa Health Services - Senior Nutrition Program
- Contra Costa County Cafes (Senior Nutrition) - Open to all adults aged 60+ who reserve a meal 24 hours in advance
- List of Richmond Businesses Open for Food Take-Out or Delivery (Richmond Chamber of Commerce)
- Great Plates Delivered for Seniors: Contra Costa Helpline 1-800-510-2020
Social Assistance
- Pandemic EBT Website. View flyer on benefits: English | Spanish | Chinese
- Due to Coronavirus (COVID-19), children who are eligible for free or reduced-price meals at school will get extra food benefits. These food benefits are called Pandemic EBT or P-EBT benefits. P-EBT benefits help families in California buy food when schools are closed because of the coronavirus emergency.
- Families will get up to $365 per eligible child on their P-EBT card to use on food and groceries.
- Families with children who get CalFresh, Medi-Cal or Foster Care benefits do not need to apply. Most will get their P-EBT card in the mail during the month of May. P-EBT cards will begin arriving around May 12, 2020.
- Families with children who are eligible for free or reduced-price meals and who do not get their P-EBT card in the mail by about May 22, 2020 must apply online before June 30, 2020. The online application will be available beginning May 22, 2020 at ca.p-ebt.org.
- Richmond awarded grant for employment services for COVID-19 impacted workers: Press Release 5/12/20
- Contra Costa Employment and Human Services (EHSD)
- United Way Bay Area COVID-19 Community Relief Fund
- Social Security Administration COVID Updates
- Contra Costa Crisis Center
- Onwardca.gov: one-stop resource for the people of California impacted by job loss
Community Resources
- Listos California (English and Spanish)
- Listos Prepare for Public Health Emergencies Guide
- Richmond Main Street Community Resources
- RYSE Center List of Resources
- East Bay Regional Parks Update
- Be Aware of Scams: Report COVID-19 Fraud
- FBI Fraud Information
- Information on Legal Issues
- Family Justice Center
- Domestic Violence Safety Planning
- Artists Now Assistance
For Seniors
- California Senior Hotline: 833-544-2374
- California Department of Aging COVID Website
- Seniors – Staying Connected
- Senior Resources/Information & Assistance
- Contra Costa Omsbudsman; 925-685-2070
- Senior Grocery Shopping: Many grocery retailers have started designated shopping hours for seniors. Contact your local grocery retailer to ask about special hours.
- Contra Costa Health Services - Senior Nutrition Program
- Contra Costa County Cafes (Senior Nutrition) - Open to all adults aged 60+ who reserve a meal 24 hours in advance
- Great Plates Delivered for Seniors: Contra Costa Helpline 1-800-510-2020
For Immigrants/Undocumented Workers
- Contra Costa COVID-19 Resources for Undocumented Immigrants:
- English | Spanish | Chinese Simplified | Chinese Traditional | Farsi | Lao | Tagalog | Vietnamese
- State of California Immigrant Guide
- Relief Funds for Undocumented Workers in California / Alivio Financiero para Trabajadores Indocumentados de California
- Coronavirus Disaster Relief Assistance for Immigrants (English and Spanish)
- California Disaster Reflief Assistance for Immigrants (DRAI)
- I proyecto de Asistencia para Inmigrantes Afectados por la Pandemia de la COVID-19 (DRAI)
- Applications accepted by phone only at 1-415-324-1011 starting on May 18, 2020
School District and Educational Resources
- WCCUSD Coronavirus Updates
- Meal and food options
- School Closure Information
- WCC E-learning Resources
- California Department of Education
Richmond Promise
- If you are a High School Senior and need support with your transition to college, Richmond Promise is here to help! You can make a virtual advising appointment here.
- If you are a Richmond Promise College student and need help finding resources to support you, please check out our resource guide for more information! We are here to support you with our Rapid Response Fund but please contact us first for assistance.
- Richmond Promise
Transportation
- BART Service Impacts - BART to run every 30 minutes Monday-Friday starting 4/8
- Ferry Service:
- San Francisco Bay Ferry service on the Richmond route resumes Monday, June 15, 2020
- WETA has adopted a six-point Passenger and Crew Safety Plan.
- For the Full WETA Press Release please visit: https://sanfranciscobayferry.com/media-center
- AC Transit Updates Related to COVID-19:
- 4/17/20: AC Transit announces lower service thresholds to comply with social distancing. View Service Update
- 3/31/20: AC Transit announces modified schedule, effective 3/31/20. View modified schedule..
- 3/20/20: AC Transit is implementing rear-door boarding on buses with multiple doors. Fare payment is not required until further notice.
- Passengers requiring ADA ramps, utilizing mobility devices or need priority seating may continue to use the front door for boarding. Wheelchair riders may be allowed onboard without securements by bus operators
- Clipper Card service center in Oakland closed, effective 4/6/20 until further notice. visit www.clippercard.com for more information.
Internet / TV Services
Utilities
Solid Waste Services
View Updates (May 18, 2020)
Contra Costa Assistance for Business Community Call Center
- Contact: (833) 320-1919 | Hours: Monday through Friday, 8:30 am to 5:00 pm
California Business and Employer Resources
California is providing broad assistance to small businesses and employers impacted by COVID-19. This includes:
- Small business interest free deferral of sales/use tax up to $50,000 for businesses with less than $5 million in taxable sales.
- Federal small business stimulus programs:
- 90-day extension on all businesses filing a return for less than $1 million in taxes
- California Small Business Loan Guarantee Program (via IBank) $50 million in state funding, providing potential capital for individuals who do not qualify for federal funds.
- California launches Great Plates Delivered Program for Seniors. Contra Costa restaurants interested in participating should email feeding.care-shelter@cccoes.us
SBA Loans
- U.S. Small Business Association’s page for Coronavirus Small Business Guidance
- The SBA Disaster Loan, also called the "Economic Injury Disaster Loan," is a newly-streamlined version of the former disaster loan. It is an online application that has been radically simplified at www.covid19relief.sba.gov.
- The Paycheck Protection Program is a second SBA loan program implemented in partnership with selected banks.
- US Small Business Fact Sheet
- SBA Newsletter Signup
Additional Resources
Access and Functional Needs Resources
- Centers for Disease Control #COVID-19 ASL Channel
- COVID-19 Information By and For People with Disabilities | Información de COVID-19 Por y Para Personas con Discapacidades
- Contra Costa Health Services' Webpage for the AFN Community
- COVID-19 Prevention Recommendations | Información de COVID-19 Por y Para Personas con Discapacidades
- California Dept. of Public Health Guidance for Individuals with Access and Functional Needs
- Disability Rights California
- Administration for Community Living
- Center for Disability Rights
Informational Resources: Supporting families to advocate for their children with special needs
- English and Spanish Q&A Fact Sheets on Providing Services to Children with Disabilities During a COVID-19 Outbreak (Family Network on Disabilities)
- California Deafblind Services, including weekly “office hours” in English and Spanish; e-mail myrnam@sfsu.edu for Zoom video-conference link
- Center on Online Learning and Students with Disabilities
- Disability Rights California: Coronavirus Resources & “Know Your Rights to Medical Care” COVID-19 Fact Sheet in English and Spanish
- Depression in Parents of Children With Developmental Disabilities: What Do We Know and What Can We Do?
Housing and Homelessness Resources
Local Information
Portable Hand washing Units for the Unhoused
The City of Richmond received 6 temporary portable restroom and hand washing facilities throughout the city to promote the public health for the homeless community. The locations are as follows:
- Rydin Road (north of Central Avenue)
- Civic Center-Main Library & Auditorium
- GRIP - 165 22nd Street
- San Pablo Ave & Richmond Greenway
COVID-19 Emergency Housing For Unsheltered Community
In March the governor’s office announced that it would be providing support to local communities to help provide emergency housing for the homeless population. The purpose of the effort is to limit the exposure of the unsheltered community to COVID-19, particularly seniors and those with pre-existing conditions. Contra Costa County received the emergency funding from the state. Funding is limited and cannot house every person impacted.
In compliance with health officers recommendation to empty the shelters and congregate living facilities there have been two facilities identified in the City of Richmond by Contra Costa County Health, Housing and Homeless Services. The identified locations are the Courtyard, by Marriott, and the Sure Stay by Best Western.
The Marriott location will house clients from the Bay Area Rescue mission residents, some from Brookside Shelter and some from GRIP’s warming center. Individuals and families who will be occupying these rooms are from west county and considered high risk based on their age or health condition. GRIP will be the on-site provider and food vendor. The clients are not those who have tested positive for COVID-19. The county is providing testing to those in congregate living facilities.
For more information, visit Contra Costa Health Services’ website.
Additional Local Homelessness Resources
- Unsheltered individuals are currently exempt from the shelter in place order.
- View CCHS’ Coronavirus and Homelessness Frequently Asked Questions
- Healthcare for the Homeless
- CCHS Guidance for Those at High Risk
- Link to CC Health, Housing, and Homeless Services
- Supervisor John Gioia’s Food Distribution Site Map for Contra Costa County
- gripcares.org
- Help for the Unhoused
- If you know someone in immediate need for homeless and housing services please contact 211 to reach the CORE Team. The City of Richmond and San Pablo have a CORE homeless outreach team to add staffing to the county efforts to serve the unhoused.
- Please note that CORE teams are not designed for emergency response. For medicals or other emergencies, dial 911
- Download PDF summary of resources
Local Rental and Eviction Resources
- City of Richmond Issues Supplemental Order Prohibiting Rent Increases and/or Evictions for Residential and Commercial Rental Units: The Director of Emergency Services issued a Supplemental Order, effective April 27, 2020, which extends the prohibition on certain types of evictions to commercial tenants and also prohibits rent increases on residential properties with more than one dwelling unit that were constructed before February 1, 1995 (including LIHTC properties) through May 31, 2020, or any extension of the local emergency
- § NOTE: restrictions on rent increases do not apply to properties with one dwelling unit on one parcel, permitted dwelling units constructed after February 1, 1995, Project-Based Section 8, Section 202, and Public Housing Units). Please contact the Rent Program at 510-234-RENT or rent@ci.richmond.ca.us if you have any questions about whether a unit is subject to the rent increase restrictions.
- Revised Coronavirus (COVID-19) and Rentals: What Richmond Tenants and Landlords Need to Know Fact Sheet (English & Spanish)
- Access the Letter Template for Tenants to Inform Landlords of Their Inability to Pay Rent Due to the Financial Impacts of COVID-19: English | Spanish
- If you have any questions about the Supplemental Order, please contact the Rent Program at 510-234-RENT(7368) or rent@ci.richmond.ca.us to speak with a Housing Counselor.
- For updates, visit their website
State of California’s Housing and Homeless Information
- Under the Governor’s Executive Order, through May 31, 2020, evictions related to non-payment of rent for COVID-19-related economic hardships have been halted. If you are financially impacted by COVID-19 and can’t pay your full rent, make sure to let your landlord know in writing no later than seven days after the rent is due, and save documentation as proof. Learn of other financial assistance.
- Many utility providers are not shutting off services due to non-payment. Check with the California Public Utilities Commission for more information.
- The Governor has also reached an agreement with financial institutions to give relief to people who can’t pay their mortgages as a result of COVID-19. California is placing a moratorium on foreclosure sales or evictions for 60 days.
- California Awards $100 Million to Cities, Counties and Continuums of Care to Help People Experiencing Homelessness During COVID-19 Pandemic
- Funding Formula Breakdown
- View more at https://covid19.ca.gov/housing-and-homelessness/
State Directives
- Governor Newsom Signs Executive Order on Actions in Response to COVID-19 (6/22/20) N-70-20
- Governor Newsom Signs Executive Order on Actions in Response to COVID-19 (6/5/20) N-68-20
- Governor Newsom Signs Executive Order on Safe, Secure, and Accessible General Election in November (6/3/20) N-67-20
- Governor Newsom Signs Executive Order on Actions in Response to COVID-19 (5/29/20)
- Governor Newsom Signs Executive Order on Actions in Response to COVID-19 (5/19/20)
- California Workers, Businesses & Community Organizations Join Governor Newsom, State Legislative Leaders’ Call for Federal Relief (5/15/20)
- Governor Newsom Statement on HEROES Act Vote (5/15/20)
- Western States Pact Urges Federal Support for States and Cities Responding to COVID-19 Pandemic (5/11/20)
- Governor Newsom Issues Executive Order on Extending Deadlines Impacted by COVID-19 (5/8/20)
- Governor Newsom Issues Executive Order to Protect Public Health by Mailing Every Registered Voter a Ballot Ahead of the November General Election (5/8/20)
- Department of Finance Fiscal Update on the COVID-19 Pandemic and California’s Budget Outlook (5/7/20)
- Governor Newsom Releases Updated Industry Guidance (5/7/2020)
- Governor Newsom Announces Workers’ Compensation Benefits for Workers who Contract COVID-19 During Stay at Home Order (5/6/20)
- CARES Act Coronavirus Relief Fund letter to Governor Newsom (5/5/20)
- Governor Newsom Provides Update on California’s Progress Toward Stage 2 Reopening (5/4/20)
- Great Plates Delivered Program Guidance (4/30/20) In order to participate in the program, a city would need to send a written intent to CalOES by Monday, May 4 at 12 p.m. that identifies the Local Administrators(s) and a draft Program Stakeholder Plan (see pages 8 and 9)
- Governor Newsom Announces Initiatives to Support Older Californians During COVID-19 Pandemic (4/24/20)
- Governor Newsom Statement on Passage of Federal Interim Emergency Stimulus Bill (4/23/20)
- Governor Newsom Announces New Initiatives to Support California Workers Impacted by COVID-19 (4/15/20)
- California’s Roadmap to Modify the Stay-at-Home Order and Governor Newsom Outlines Six Critical Indicators the State will Consider Before Modifying the Stay-at-Home Order and Other COVID-19 Interventions (4/14/20)
- California, Oregon & Washington Announce Western States Pact (4/13/20)
- Caltrans Issues Special Permits Authorizing Overweight Trucks to Deliver Emergency COVID-19 Supplies (4/13/20)
- COVID-19 Interim Fiscal Update from Department of Finance (4/10/20)
- Governor Newsom Signs Executive Order to Provide Additional Clarity on District Elections (4/8/20)
- Governor Newsom Signs Executive Order to Expand Support for Vulnerable Populations (4/7/20)
- Governor Newsom Signs Executive Order to Provide Expanded Access to Child Care for Essential Workers During COVID-19 Response (4/4/20)
- Legislative Analyst’s Office: Federal Assistance for Businesses Affected by COVID-19 (4/3/20)
- Governor Newsom Issues Executive Order Protecting Homes, Small Businesses from Water Shutoffs (4/2/20)
- Governor Newsom Announces New Help for Small Businesses & Workers Displaced by COVID-19 (4/2/20)
- Governor Newsom Issues Executive Order Providing for Expedited Resources for COVID-19 Response (4/1/20)
- Governor Newsom Launches Campaign to Protect Health and Well-Being of Older Californians During COVID-19 Pandemic (3/31/20)
- Governor Newsom Signs Executive Order Providing Relief to California Small Businesses (3/30/20)
- Governor Newsom Announces California Health Corps, a Major Initiative to Expand Health Care Workforce to Fight COVID-19 (3/30/20)
- California’s Leading Digital and Media Platforms, Businesses and Celebrities Partner with the State to Amplify COVID-19 “Stay Home. Save Lives.” Public Awareness Campaign (3/29/20)
- Governor Newsom Takes Executive Action to Establish a Statewide Moratorium on Evictions (3/27/20)
- FPPC to extend Form 700 deadline due to COVID-19 (3/26/20)
- Governor Gavin Newsom Announces Major Financial Relief Package: 90-Day Mortgage Payment Relief During COVID-19 Crisis (3/25/20)
- Governor Newsom Issues Executive Order on State Prisons and Juvenile Facilities in Response to the COVID-19 Outbreak (3/24/20)
- California Awards $100 Million to Cities, Counties and Continuums of Care to Help People Experiencing Homelessness During COVID-19 Pandemic (3/23/20)
- Governor Gavin Newsom announce the closure of state parks and beaches to combat COVID-19 (3/23/20)
- California Secures Presidential Major Disaster Declaration to Support State’s COVID-19 Emergency Response (3/22/20)
- Governor Newsom Issues Executive Order to Fight the COVID-19 Surge (3/21/20)
- Governor Newsom Signs Order to Protect Public Health by Expanding Vote-by-Mail Options and Extending Deadlines for Presidential Primary Canvass (3/20/20)
- Governor Issues State-wide "Stay-at-Home" Directive (3/19/20)
- Governor Newsom Issues Executive Order to Protect Ongoing Safety Net Services for Most Vulnerable Californians During COVID-19 Outbreak (3/18/20)
- California Launches New Comprehensive, Consumer-Friendly Website and Public Service Announcements to Boost COVID-19 Awareness (3/18/20)
- Governor Newsom Issues Executive Order to Suspend Standardized Testing for Students in Response to COVID-19 Outbreak (3/18/20)
- Governor Newsom Signs Executive Order to Allow Timely Delivery of Vital Goods During COVID-19 Outbreak (3/17/20)
- Governor Newsom Signs Emergency Legislation to Fight COVID-19 (3/17/20)
- Governor Newsom Issues New Executive Order authorizing Local Governments to Halt Evictions, Slow Foreclosures, and Protect Against Utility Shut Offs (3/16/20)
- California Issues Directive to Fight COVID-19 (3/16/20)
- Governor Newsom Signs Executive Order Ensuring State Funding for Schools Even in Event of Physical Closure (3/13/20)
- Governor Newsom Issues New Executive Order Further Enhancing State and Local Government’s Ability to Respond to COVID-19 Pandemic (3/12/20)