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Stop Unwanted Mail
Visit htttp:// to start opting out today!

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Why offer this service?

  • More than 800,000 phone books are delivered annually, equivalent of 5 pounds of paper for every man, woman and child in the United States.
  • Americans receive more than 1 billion pieces of unsolicited advertising mail each year, equating to about 900 pieces or 100 pounds of advertising mail for every household.
  • Nearly 60% of unwanted mail and 80% of phone books end up in landfills.
  • It is estimated US municipalities spend $320 million in local taxes to collect and dispose of of unsolicited mail each year.

What is Richmond Catalog Choice? 
The Richmond Catalog Choice website is a free online service that allows residents to easily opt out of unwanted marketing mail and name sharing. The service includes mail order catalogs, donor solicitations, credit card and insurance offers, phone books and coupons. 
The Richmond service is powered by Catalog Choice. Founded in 2007 to provide consumers greater control over the marketing materials that enter their mailboxes, Catalog Choice, a TrustedID company, is the world’s largest preference and privacy portal. Since its launch, Catalog Choice has connected more than 1.5 consumers with 8,800 direct marketing brands to process more than 22 million opt-out requests.

What if used the service and I am still getting the same mailings? 
It can take up to 90 days for mailers to process your opt-out requests. If you continue to receive the same mailings after 90 days, you can make a new request or you can submit a complaint directly to the mailer through the service’s dispute process.

Can I use the service to opt out of ALL unwanted mail at once?
This free service offers the ability to opt out of individual company mailings of your choice, not all at once.

Is my personal information kept private? 
Yes. Catalog Choice and its parent company TrustedID never rents, sells, or releases your name for any purpose other than fulfilling your specific mail preference request. Additional protection is described in the Catalog Choice privacy policy:  

Will I end up getting more email spam or junk mail? 
No, the service only provides companies with the information they need to take your name off of their mailing list. The service uses a unique Catalog Choice email address for each opt-out you create and does not provide them with your personal email address. Companies receiving your opt-outs are not allowed to sell your name and address.

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