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Eligibility Criteria
  • To be eligible for the R-Transit Program, you must be either a resident of Richmond, North Richmond, El Sobrante, or Kensington.
  • R-Transit serves clients 18 years or older. Applicants between the ages of 18-54 must provide proof of disability by following the application process detailed below. Applicants age 55 and above are exempt from providing medical information.

Application Process
Apply Online: Fill out an online application and upload attachments.

OR

Beginning November 5, 2018 R-Transit will relocate to 440 Civic Center Plaza, 2nd Floor, Richmond CA 94804. 

Apply by mail or in person: Fill out an application. Be sure to attach a color copy of your photo ID*, and any piece of mail addressed to you at your current address.
*Photo ID: DMV issued ID or Driver's License, Passport, Greencard, or Richmond Municipal Identification/Stored Value Card.

Disability: Medical information is not required for applicants 55 and above. Applicants who meet the residency requirement and are 55 and older do not fill out Section IV of the application.

Applicants between the ages of 18-54 must provide proof of disability by one of the methods listed in the table below. 
Age Proof of Disability
18 - 54
Complete one of
the required methods:
 Applicants between the ages of 18-54 must provide proof of disability by submitting a copy of one of the following:
-Medicare card, federally issued red, white and blue card;
-California DMV Disabled Placard Registration Parking placard receipt;
-Regional Transit Connection (RTC) Clipper card;
-Proof of certification with East Bay Paratransit;

If an applicant is unable to provide any of the proofs listed above, the applicant will need to complete Section IV of the application. This section authorizes R-Transit to obtain information from a licensed healthcare professional regarding an applicant's disability. 

In order to verify an applicant's eligibility, R-Transit will submit a request to the specified medical center in Section IV of the application to complete a Disability Verification form. The licensed healthcare professional will determine temporary or permanent eligibility for R-Transit services. The average turn around time to receive the from back from the medical center is 10 business days. To expedite this process, an applicant may download the Disability Verification form for the licensed healthcare professional to complete and return it with the application. 

The completed disability verification form must have a stamp from the medical facility/provider. 
55 - above
 Individuals age 55 and above, who meet the residency requirement will qualify for the R-Transit program regardless of mobility challenges. Therefore, applicants age 55 and above are exempt from completing Section IV of the application.
Submit your paper application:



In Person:


Beginning November 5, 2018 R-Transit will relocate to:
440 Civic Center Plaza, 2nd Floor
Richmond, CA 94804
Hours: M-F from 8:30 am - 5:00 pm
Closed: Holidays & Weekends.

Fax:


(510) 307-8080






By Mail:


R-Transit Program
440 Civic Center Plaza, 2nd Floor
Richmond, CA 94804



E-mail:


paratransitservices@ci.richmond.ca.us