Ride Scheduling
In order to ride with R-Transit you must fill out an application and establish eligibility. 

To schedule a ride, dial 510-307-8026.

Please have the following information ready:

  • Passenger First and Last Name
  • Requested pick-up and/or drop off time
  • Pick-up address and destination address.
  • If you will be using a wheelchair or other mobility device.
  • If someone will be accompanying you, i.e. care assistant or guest(s).

In the event that you desired pick up time is not available, an alternate time may be offered. The first pick up is at 8:45 am, and last pick up is at 4:15 pm. 

After providing the above information, staff will route and schedule each trip request at the time the reservation is placed. Ride confirmation and "ready times" will be provided at the time of booking. 

When at capacity, an alternative time may be negotiated, or the trip may be sent as a back-up trip to Friendly Cab Company. Friendly Cab Company is required by contract to accept R-Transit coupons for fare payment.