2015 Community Survey
In 2007, the City of Richmond enrolled in the National Research Center’s (NRC) National Citizen Survey (NCS) program in order to conduct a resident survey to help the City Council set spending priorities and to set a benchmark of City service delivery. Since 2007, the City has conducted a survey biennially. The NCS is a collaborative effort between the NRC (a public research firm focused on public sector information needs) and the International City/County Management Association (ICMA).
Elected officials and City staff can use the survey results as a tool to:
2015 Response Rates & Margin of Error
A total of 422 completed surveys were obtained, providing an overall response rate of 14% with a margin error of plus or minus five percentage points. This is a measure of the precision of the results. A larger number of completed surveys gives a smaller (more precise) margin of error, while a smaller number of surveys yields a larger margin of error. With our margin of error, one may conclude that when 60% of survey respondents report that a particular service is or “good” or “excellent,” somewhere between 55-65% of all residents are likely to feel that way.
2015 Survey Reports
- Community Livability Report
- Dashboard Summary of Findings
- Trends over Time Report
- Report of Demographic Subgroups Comparisons
- Report of Geographic Subgroups Comparisons
- Custom Comparison Report
- Technical Appendices