The Rent Program was established in January 2017 following approval of the Richmond Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance by a majority of Richmond voters in November 2016. The mission of the Rent Program is to promote neighborhood and community stability, healthy housing, and affordability for Richmond tenants through the regulating of those Landlord/Tenant matters that reasonably relate to rents and evictions, while maintaining a Landlord's right to a fair return.
Limited Rent Program Services in Response to COVID-19 | Effective January 10, 2022
Beginning Monday, January 10, 2022, Rent Program staff will only be providing remote counseling services by phone or Zoom. Due to the ongoing public health crisis and limited staffing, there will be no in-person counseling until further notice.
While ensuring the continuity of services, the health and safety of the Rent Program staff, their families, and the public we interact with, is paramount and this the following changes in services will be effective:
No in-person appointments or walk-ins will be offered until further notice. Members of the public may still reach Rent Program staff and receive housing counseling by calling (510) 234-RENT (7368), ask questions via email at email@example.com or schedule a phone or Zoom meeting appointment through our online scheduling system during normal Rent Program office hours (Monday-Friday, 9 AM-12 PM and 1PM-4 PM).
All scheduled in-person appointments will be rescheduled as phone or Zoom appointments.