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Information Technology
The Information Technology Department works to provide employees with state of the art technology and resources. The use of innovative technologies available improves the City of Richmond’s customer support.
The Information Technology department provides administrative services to internal City departments.
Manage IT Infrastructure
IT Manages network and communications for 47 sites including 69,000 feet of City fiber
Manage Enterprise Business Systems
Including GIS as well as managing the Open Data & Performance system for City departments
Manage Hardware and Software
For the City-wide Network, VoIP phone system, 800 desktops, 275 laptops, and 450 mobile devices
IT Manages Communications
To the public through KCRT TV, print services, website, and social media
Enhanced Cyber Security
Including awareness training for end users
Continued replacement of aging computer equipment
Including our network infrastructure and end-user equipment
Collaborated with City Departments to Manage Upgrades, and Implement Business systems
Measure U for the Finance Department eSCRIBE for the City Clerk
Continued Support of remote Access and Online Conferencing
Providing secure access
Continue to provide innovations
For city-wide efficiencies including expanded digital services
Continue to Collaborate Interdepartmentally
In support of business systems. Manage and support the City of Richmond's Enterprise Resource Planning System (ERP). Plan and execute the Implementation of an enterprise Document Management System and upgrade/replacement of the City's community development system. Continue to provide technical support for Measure U.
Continue Revenue Enhancement Opportunities
Managing, and negotiating increased rent for cellular service vendors on City-owned properties
Continue Implementation of Expanded Wi-Fi
Both internally and externally
Improve Bandwidth
For remote City facilities and distance learning locations
- 5100 - 3 Procurement Card Policy (PDF)
- AP651 Requests for IT Services (PDF)
- AP652 IT Steering Committee (PDF)
- AP653 Systems Access and Removal (PDF)
- AP654 Hardware-Software Standards (PDF)
- AP655 Use of Technology Policy (PDF)
- AP655-1 Social Networking Policy (PDF)
- AP656 Use of City Computer Equip and Systems (PDF)
- AP657 Use of City Telephones (PDF)
- AP658 Cellular Telephone and Pagers (PDF)
- Business Resumption Plan - Print Version 2018 (PDF)
- City of Richmond Backup policy - v1.04 (PDF)
- City of Richmond Incident Response Plan (PDF)
- CivicEngage_Website_Accessibility_Checklist (PDF)
- Computer-Network-Internet Use - New Hires (PDF)
- CoR Website Standards 06-30-16 (PDF)
- Enterprise GIS Development Project Strategic Plan (PDF)
- FY2017-2021 Five Year Strategic Business Plan - IT - Chapter 5 (PDF)
- FY2017-2021 Five Year Strategic Business Plan Final (PDF)
- Information Technology Strategic Plan - City of Richmond 2018 (PDF)
- MEMO Purchasing Policy Revision 7-1-2018 (PDF)
- Munis Authorization Form (PDF)
- New IT Purchase Auth Form 05_16 - Fillable (PDF)
- New Sole Source Form 05_16 - Fillable (PDF)
- Operating Reso FY2018-19 (PDF)
- Purchasing Policy_AP522 Revised 041118 effective 7-1-2018 (PDF)
- Technology by Dept. FY2018-19 (PDF)
- Technology by Fund FY2018-19 (PDF)
KCRT SPOTLIGHT VIDEO THE WEEK
As part of the City Manager's Weekly Report, KCRT / IT presents a weekly video showcasing the beauty of Richmond, CA. Check back each week for a new video, recorded and edited by longtime KCRT staff members Brian Bland and Christian Wimmer.
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Sue Hartman
Director of Information Technology
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Information Technology
Physical Address
450 Civic Center Plaza
Richmond, CA 94804
Phone: 510-620-6970Fax: 510-620-6528