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Any property with a Rental Unit, as defined in Section 11.100.030 of the Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance, is subject to the Rental Housing Fee. This includes units exempt from rent control but subject to just cause for eviction requirements, such as properties with one dwelling unit on one parcel, condominiums, and new construction.
Each year, the Richmond City Council adopts the Rental Housing Fee for the upcoming fiscal year following a recommendation from the Rent Board. The amount of the Rental Housing Fee for past, current, and future years is contained in the table below.
Landlords are encouraged to pay the Rental Housing Fee online at https://etrakit.ci.richmond.ca.us.
Select your name from the drop down menu under the “Contractor/Landlord/Utility Login” section. Usernames are organized by last name first. Your password is listed on your invoice in the "PAY ONLINE" section at the bottom left side of the page. Should you need assistance with your payment please contact our office at 510-234-RENT (7648) or schedule an appointment online.
Alternatively, Landlords may send a check to the City of Richmond Rent Program, 440 Civic Center Plaza, Suite 200, Richmond, CA 94804. Please include your FRJC# and rental address on the check.
Payment of the Rental Housing Fee is due (postmarked) within thirty-five (35) days of the date printed on the top of the invoice.
In order to qualify for the FY 2023-2024 Governmentally-Subsidized Rental Housing Fee, the owner must be participating in one of the following programs for the Rental Unit in question (see Regulation 202 for detail):
A. Rental units in which a tenant household holds a Section 8 Housing Choice Voucher and where the rent not does exceed the Payment Standard as published by the U.S. Department of Housing and Urban Development.
B. Rental units for which the rent is subsidized by the Project-Based Section 8 Program.
C. Rental units that are “rent restricted” in a Low Income Housing Tax Credit Program Project. “Rent Restricted” means the rent charged for the unit is affordable for a qualifying Tenant pursuant to the Regulatory Agreement.
D. Rental units for which the rent is subsidized by the Section 202 Supportive Housing for the Elderly Program.
E. Rental units that are “rent restricted” under a regulatory agreement between a governmental agency and a property owner. “Rent Restricted” means the rent charged for the unit is affordable for a qualifying Tenant pursuant to the Regulatory Agreement.
Yes. Failure to pay the Rental Housing Fee before the filing of an Unlawful Detainer (eviction) lawsuit is a complete defense to an unlawful detainer (RMC 11.100.060(s)(3)).
In addition, the City Council adopted monetary penalties for late payment of the Rental Housing Fee, as shown in the table below. The City Council is also authorized to assess a lien on property where there are outstanding Rental Housing Fees (see Ordinance No. 16-17). Furthermore, Landlords with delinquent Rental Housing Fees may be referred to collections.
The Rental Housing Fee is assessed to a Rental Unit, not the Landlord. The Rent Ordinance requires that all Landlords pay the Rental Housing Fee, and defines Landlords as including all successors of interest. As such, the owner on the property title, as recorded by the Contra Costa County Assessor, is responsible for paying the Rental Housing Fee, irrespective of when the property title was transferred.
The Rent Program is designed to be a cost-recovery department, meaning its operations will not require assistance from the City’s General Fund. Instead, the Rent Program will rely on the Rental Housing Fee to generate the funds necessary to provide services to landlords, tenants, and community members:
• Counseling for Landlords, Tenants, and other community members in our office, over the phone, and by email – we are available Monday-Friday to answer any questions
• Monthly Community Workshops provide education to Landlords and Tenants about the requirements of the Rent Ordinance, Relocation Ordinance, and related policies and regulations
• Print materials: PowerPoint presentations, notice templates, resource guides, fact sheets, etc.
• Legal services referrals to community services agencies
• A hearings and petition process (at no additional cost)
• A mediation program (at no additional cost)
The amount of the Rental Housing Fee is based on the annual operating budget adopted by the Rent Board.
Further reading: Fiscal Year 2023-2024 Rent Program Budget and Fee Study
You may also contact the Bay Area Legal Aid Contra Costa County at (510) 233-9954.
If you are a senior citizen in need of legal services, contact Contra Costa Legal Assistance for the Elderly at (510)374-3713 or online at http://www.seniorlegalservices.org/ Lawyer Referral...
A filing fee of $150 must be paid at the time the appeal is filed. If the fee is not paid at the time the appeal is filed, the appeal is returned to the appellant with instruction that the appeal is not considered filed until the fee is paid.
Public Hearing for appeals must be scheduled and heard within 30 days after the appeal is filed. The Clerk selects the date of the hearing and sends a letter to the appellant informing him/her of the date of the hearing and the hearing procedures. [Online Fillable Form]
Requests can also be sumitted to the City Clerk's office in person.
Requests for documents will be accommodated with consideration to workload priorities and available staff. Pursuant to the Public Records Act, within 10 days after you have requested public records, the City must respond to your request by stating whether the records you have requested are public records subject to disclosure and, if so, when the records will be made available for examination and copying. The City may charge a fee for photo copying of documents.
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Contact the Police Department's abandoned hotline number at 510-620-6644.
For lights on wooden poles contact Pacific Gas and Electric (PG&E) at 800-743-5000 or visit their website.
Contact Richmond Sanitary Services (Republic Services) at 510-262-7100.
The Administrative Citation for the first offense is $250.00 per Richmond Municipal Code (RMC) violation, the 2nd Administrative Citation $500.00 per RMC violation, and 3rd Administrative Citation $1,000.00 per RMC violations OR the Officer can issue a Non-Compliance Notification in the amount of $308.00 ($243.00 for Inspection and Notice and $65.00 Re-Inspection). The City may also abate the violation at the property owners expense.
You also have the right to an Appeal which must be filed within the time frame given for correction. There is a cost to file an Appeal. A Hardship Waiver package can also be obtained from the Code Enforcement Unit.
If your Appeal is granted you will be notified of the date and time of Hearing.
Each owner of a premises shall start services within seven (7) days of the occupancy of a premises. If owner fails to start service, the collector shall give owner a written notification that such service is required. If service is not initiated within fifteen (15) days from the date of mailing of notice, then collector shall initiate and continue service for the owner.
It is the duty of every owner of any premises to maintain receptacles provided by the collector for receiving and holding all the solid wastes created or accumulated upon said premises between the times for the collection of the solid waste, and to deposit all such solid waste therein. All receptacles shall be kept in a sanitary condition at all times and shall not be placed within the limits of any street or other public place in the City, except that the owner of any premises shall place receptacles at the curb in a location reasonably convenient for semi-automated or automated collection on the regularly scheduled days established by the City or the collector for collection of solid wastes in the area.
Every owner of a single or multiple-family residential dwelling shall provide and keep receptacles of an adequate size and in sufficient numbers to contain, without overflowing, all the refuses generated by the dwelling residents within the designated removal period. The owner shall provide a minimum of one receptacle per family residential dwelling unit or the equivalent thereof as agreed between the owner and the collector pursuant to Richmond Municipal Code 9.20.170.
Contact Code Enforcement Administrative staff at 510- 620-6944 for additional information.
To apply for a building permit please go on our online eTRAKiT system and follow the how-to submit a building permit application guide. If you have any questions or concerns regarding your building permit please reach out to firstname.lastname@example.org or call at 510-620-6868.
Please consult a planner for any upcoming planning projects via email@example.com or call at 510-620-6706. To apply for a planning project please go on our online eTRAKiT system and follow the how-to submit a planning project application guide.
To begin the application process for constructing an ADU, you will need to determine if your property qualifies for an ADU. For more information about ADUs and the permitting process for these projects, please reach out to firstname.lastname@example.org. You may review the Accessory Dwelling Unit Checklist and Accessory Dwelling Unit Handout for additional information on what is required in an ADU application prior to submitting on eTRAKiT.
The first step in obtaining a fence permit is to consult with a planner about the fence you are interested in proposing. To do this you may email email@example.com or call 510-620-6706. Please also review the Fence Permit - Residential Checklist and Residential Fence Design Guidelines and Standards. When you are ready to submit your application you can do this online through eTRAKiT and follow the how-to submit a planning application guide.
To apply for a business license please go on our online eTRAKiT system and follow the how-to submit a business license application guide. If you have any questions or concerns reach out to firstname.lastname@example.org or call 510-620-6742.
The Zoning Lookup shows how the zones and overlay districts are applied throughout the City. You may search by address or parcel number (APN) to find more information about a particular point of interest.
To report a nuisance violation or to request an investigation, call (510) 621-1279 or email the Code Enforcement Unit.
Please follow the how-to pay fees guide to understand how you may pay required fees through eTRAKiT.
Through the Automated Phone Inspection Scheduling System you may schedule or cancel an inspection. This may also be done through eTRAKiT.
In eTRAKiT under Permit Application, select “Search for Permit” to find a permit on record.
You may find information on the Design Review Board, Historic Preservation Commission and Planning Commission in our Boards & Commissions section.
You may request a zoning verification letter by applying through eTRAKiT under Planning Projects.
Please refer to the Housing & Community Development’s Affordable Housing section to learn more. You may also reach out to email@example.com for additional questions.
In order to obtain a subordination agreement, please send the following information to firstname.lastname@example.org: property address and APN, type of transaction (sale or refinance), owners’ name, buyers’ name, new lender (as it should appear on the subordination), new loan amount, title company name and address, title company contact, and the copy of agency deed of trust with rider to be subordinated.
You may learn more about the Safe Parking Pilot Program and read over the Frequently Asked Questions to get started. For more information reach out to email@example.com.
First, you need to determine whether the proposed installation is on private or public property (or right of way). EVSE installations on private properties, both commercial and residential installations require only a building permit. To apply for a building permit visit our eTRAKiT system and follow the how-to submit a building permit application guide. If you have any questions or concerns regarding your building permit, please reach out to firstname.lastname@example.org or call at 510-620-6868.
For EV-charging-specific building permitting requirements, refer to our website https://www.ci.richmond.ca.us/4125/Electrical-Vehicle-EV-Charging
EVSE installations within the public right of way, in addition to the building permit require also an encroachment permit for which the applicant must apply directly to the Engineering Division.
Yes, the City will still hold Council meetings; however, the City Council will participate via teleconferencing. How to watch the meeting from home:
KCRT – Comcast Channel 28 or AT&T Uverse Channel 99
Livestream online at http://www.ci.richmond.ca.us/3178/KCRT-Live
Yes, all public safety departments will be available, with modified public access.
The Police Department lobby will NOT be open to the public. Please call 911 for emergency services, use the phone outside of the lobby doors, or contact our non-emergency line 510-233-1214 to file a report.
For more information about specific city departments, please visit Impact to City Services and Facilities.
All public spaces will remain open for use. When using them, please be mindful of your safety and maintaining social distance.
Yes, all garbage, recycling, and other waste will still be picked up on the scheduled days.
Yes, street sweeping is still occurring. Starting October 1, 2020, citations will be issued for vehicles not moved during their designated street sweeping times. Residents requiring special consideration can contact Sgt. D. Decious at 510-621-1578 for additional assistance.
Health Information and Community Resources
Our Paratransit services are still available for seniors and disabled individuals.
In regards transit services (Bart & AC Transit), services remain unchanged
Yes, all public transit options (bus, train) will still be running their regular schedule. Please be mindful of social distancing when taking public transportation.
Please visit https://www.coronavirus.cchealth.org/ for more information or reach out to the Contra Costa Health Services for more information about which businesses are affected by the Public Health Order.
For any other questions or concerns about the “shelter-in-place” order, please visit https://www.coronavirus.cchealth.org/ for more information or reach out to the Contra Costa Health Services.
Please call (844)-729-8410 available 8 am – 5 pm
A stop sign is used to assign right of way at an intersection and to make sure that traffic flows smoothly and predictably. Research has shown that STOP signs are not effective in reducing speed beyond approximately 100 to 150 feet from the sign. For addressing speeding issues, the City can deploy radar trailers to inform drivers of their speed on your street. For more information click here for a memo on Stop Signs.
The set speed limit is based on standards outlined in the California Vehicle Code, which may vary depending on the area. Lowering the speed limit to slow down vehicles is not generally effective, as drivers tend to drive at speeds they feel comfortable with. However, the City does have a Local Road Safety Plan and a Traffic Calming program. Traffic calming refers to a combination of strategies aimed at mitigating the negative impacts of motor vehicle usage, influencing driver behavior, and creating safer conditions for non-motorized street users. It encompasses a range of physical design and other interventions applied to existing roads with the objective of reducing vehicle speeds and enhancing pedestrian and cyclist safety.
Examples of traffic calming measures include the implementation of vertical deflections like speed humps, speed tables and raised intersections, as well as horizontal shifts and roadway narrowing. These interventions are specifically designed to lower vehicle speeds and improve the overall street environment for non-motorists. It is important to note that the City has adopted a policy not to install speed humps on roads classified as collector streets and major arterials.
Additionally, certain closures such as median barriers, can be strategically placed to obstruct traffic movements in specific directions, effectively reducing cut-through traffic.
It is important to note that traffic calming measures can be employed at different scales, ranging from individual intersections to entire streets, neighborhoods, or even larger area-wide interventions. Funding is limited, and so traffic calming employed will be based on a priority system. Not all requests or projects will be implemented as a result.
The use of "SLOW CHILDREN AT PLAY" signs or similar signs is not permitted on public roads. The message on such signs can be misleading and contrary to the California Vehicle Code, potentially giving children the impression that it is acceptable to play in the street.
This may be a function of the timing that is programmed into the signal. However, if you find yourself waiting at a red light with no cross-traffic with no signal change, it could be due to a signal malfunction. Please notify our office at 510-307-8091 (or Public Works at 510-231-3011 for more urgent matters) so we can investigate and address any signal issues promptly.
Marked crosswalks are typically installed at signalized or STOP-controlled intersections. However, studies have shown that marked crosswalks can give pedestrians a false sense of security. To promote pedestrian safety, certain locations may not be marked with crosswalks.
The speed limit is set based on standards specified in the California Vehicle Code, except in residential and school areas where the limit is generally 25 mph. Lowering the speed limit to slow down vehicles is not an effective measure, as drivers tend to drive at speeds they feel comfortable with. If speeding issues persist, reporting them collectively at a neighborhood council meeting and forwarding the concerns to the Police Department for site monitoring may be considered. Furthermore, the City does have a Traffic calming program. Please see the FAQ concerning speed humps which describes the City’s program.
While the City can prohibit parking for various reasons, we are cautious about imposing parking restrictions in residential areas to minimize impacts on homeowners. However, for situations where driveways are constantly blocked by vehicles, the City can review the site conditions and, if necessary, consider installing red curbs near the driveway with proper approval.
The City has closed some streets to divert traffic, but a thorough study is necessary to ensure that diverting traffic does not adversely affect another neighborhood. Traffic volumes and speeds are analyzed, and the neighborhood is involved in understanding the consequences of a road closure.
Existing street lights are installed based on City-adopted criteria or design guidelines stated in the Municipal Codes. The City is exploring energy-saving programs that may introduce different types of luminaries. For new street light requests, Engineering Services will review and investigate each case individually.
Please call Public Works at 510-231-3008 for any pothole-related concerns. You can also use the City of Richmond app on your mobile device.
Homeowners are responsible for maintaining the sidewalk, curb, and gutter in front of their property. For more information about necessary permits and license requirements for repairing concrete, please contact the Engineering Department at 510-307-8091.
To have the curb in front of your house painted blue for a disabled parking space, please submit a copy of your California driver's license or identification and DMV handicap documentation to the traffic engineer in the Engineering Department. Final approval is based on many factors such as; lack of off-street parking, available ADA paths of travel, whether the access aisle encroaches on the vehicular travel lane, and other considerations.
For questions regarding your water service, please call EBMUD at 866-403-2683.
For inquiries about garbage collection services, please call Republic Services at 510-262-7100. You can also visit the City of Richmond Waste, Recycling & Compost Services web page for more information.
To access information about the Sewer Lateral Grant Program, including the application, guidelines, and additional details, please visit the Wastewater Department's sewer lateral grant page at http://www.ci.richmond.ca.us/index.aspx?NID=2130.
To obtain a storm drainage map, please contact the Engineering Services Department at 510-307-8091 or email email@example.com.
A Landlord must enroll with the Rent Board all of a Landlord’s Rental Units, except for those that are fully exempted from the provisions of the Richmond Fair Rent, Just Cause For Eviction, and Homeowner Protection Ordinance pursuant to Regulation 201.
Once a property enrollment form has been submitted, it doesn’t need to be submitted again for until there is a change in (1) Ownership (mailing, address, phone number, email, etc.) or (2) change in Property Manager/ Agent, or a (3) change in the status of a rental unit. The form for updating a Property Enrollment form is known as an Amended Enrollment Form.
Owners of any properties containing more than one dwelling unit on the parcel (2+ units) that were built prior to February 1, 1995, must complete a Tenancy Registration form for each Rental Unit on the property, with the exemption of Rental Units receiving governmental subsidy (e.g. Section 8, LIHTC, Section 202). Please note that properties containing a “single family home” built prior to February 1, 1995, with one or more additional unpermitted residential dwelling units are considered multi-unit properties and require the completion of Tenancy Registration forms.
If a Landlord has failed to: (1) enroll a Rental Unit with the Rent Board as provided in Regulation 405; (2) register a tenancy in a Controlled Rental Unit with the Rent Board as provided in Regulation 402 and Regulation 405; and/or (3) file with the Board a notice of a rent increase, change in terms of tenancy, or termination of tenancy as provided in Regulation 603 and Regulation 1001, a Tenant in an unlawful detainer action may obtain from a Rent Program staff member a Certification stating that to the best of the knowledge of the Rent Board staff, the Rental Unit was not enrolled, the tenancy in a Controlled Rental Unit was not registered, and/or the required notice was not filed with the Rent Board in accordance with this Regulation, and assert the aforementioned noncompliance as an affirmative defense in an unlawful detainer action.
Landlords must submit a new Tenancy Registration form when there is a complete turnover of original occupants in a rental unit. Access the Tenancy Registration form at the following link: https://www.ci.richmond.ca.us/DocumentCenter/View/47797/Tenancy-Registration-Form-Fillable
Please visit www.richmondrent.org/enroll and complete the Amended Property Enrollment form with the information you want to update.
Call Richmond Sanitary Service (Republic Services) at (510) 262-7100.
Pick up a food scrap pail at City Hall - 450 Civic Center Plaza. Mon-Fri. 9-5. Bring proof of residence in Richmond. Call (510) 620-6512 to learn more.
Take items to the Household Hazardous Waste Facility at 101 Pittsburg Avenue in Richmond. Open Wed-Sat from 9am-4pm. Visit www.RecycleMore.com to learn more, or call 1 (888) 412-9277.
Call Richmond Sanitary Service (Republic Services) at (510) 262-7100 to start green cart services at your home.
Free HHW and e-waste pickup services are available for persons age 60 or older and persons with disabilities through the West Contra Costa County HHW mobile collection program (Informacion sobre la recogida movil). Call 1-888-412-9277 for an appointment and eligibility details.
Call Richmond Sanitary Service (Republic Services) at (510) 262-1655 for a free oil change kit or to schedule a pickup. You may also set out a full oil jug and filter bag in view of or near the curb on your scheduled oil collection day.
Disposing of batteries in the garbage is illegal. Residents may drop off household batteries at 101 Pittsburg Avenue, Richmond, CA 94801. The facility is open Every Wednesday, Thursday, Friday, and Saturday from 9:00 am - 4:00 pm (Closed Noon - 12:30 pm). Please bring proof of residency and drop-off items while in an enclosed vehicle.
Additionally, Richmond residents can dispose of batteries and other household hazardous waste at 7501 Schmidt Lane, El Cerrito, CA 94530. Open every Tuesday for HHW Disposalfrom 8:00 am - 5:45 pm. Please bring proof of residency. Hazardous Waste | Richmond, CA - Official Website
Invoices should have a Purchase Order number, contact person and department. This will help identify the correct department for prompt processing. Invoice should also state the date service/goods were performed/received.
Yes, all businesses operating within the City limits of Richmond (including subcontractors and landlords) must have a business license as required under the City’s Municipal Code. Application forms are located on the Business License section of the City’s website.
The City has established various zoning regulations, which control the location and operation of all commercial activity. You should consider checking with the Planning Department at (510) 620-6705 before purchasing property or signing lease agreements.
It’s easy. All you need to do is to come to the Finance Department at Richmond City Hall, 450 Civic Center Plaza, Second Floor. We will provide you with a “Business Start-up Checklist” and guide you through the process. You can also apply online through our online portal. Please visit eTRAKiT for more information. Or click this link to download and mail in an application to City of Richmond, 450 Civic Center Plaza, Richmond, CA 94804.
It varies depending on your business classification and gross receipts reported by your business. Please visit the Measure U landing page for more information. The full amount of the business license tax, zoning compliance fee and inspection fee are due at the time you submit the business license application if your business is located within Richmond City Limits. The SB-1186 mandated fee of $4 will be added to all business tax amounts due.
**On-line payments (Google Chrome) at eTRAKiT.
1st Time users must set-up an account
Enter credit card information and please retain confirmation page for your records. Your City of Richmond Business License Certificate will be mailed within 10 business days.
Definitely. Every person or business regulated by the Contractor’s State License Board must apply for a Richmond license and complete a Contractor’s License Statement, which is available from the Finance Department.
These fees help pay for Police and Fire Protection as well as libraries, parks, streets and other public services.
It is mandated by the Richmond City Code that businesses be licensed. We are currently undertaking a massive project to license those businesses that have not complied with these requirements. Please be a partner with your fellow Esteemed Richmond Businesses and the citizens of Richmond.
If you are licensed and paid in full, we thank you.
If you are NOT licensed or paid in full, please come and see us.
On October 28, 2018, the City of Richmond declared a shelter crisis, finding that the health and safety of unhoused people is threatened by a lack of shelter. According to the Contra Costa County Homeless Continuum of Care 2018 Annual Report, that year, 1,119 persons lost their housing in the City of Richmond and 333 unsheltered people slept and lived in Richmond after becoming homeless.
The Contra Costa County Homeless Continuum of Care 2018 Annual Report compiles data from the Point in Time Count (PIT), Service data from Homeless Management Information System (HMIS), and consumer surveys and interviews. However, getting an accurate count of the homeless population is challenging because of the mobility of the population, the cyclical nature of homelessness, and the barriers to interviewing the homeless population.
We often get the question, “What is the City doing to combat homelessness?”
In general, the city can impact homelessness in several ways:
1. Set policies that encourage the development of affordable and low income housing;
2. Set policies to prevent residents from going into homelessness;
3. Collaborate with the Contra Costa Counties Continuum of Care (COC) to advocate, partner, support and expand resources for the unhoused in Richmond.
4. Enact policies and programs that address homelessness.
Additionally, the City of Richmond declared a shelter crisis on October 28, 2018 finding that the health and safety of unhoused people is threatened by a lack of shelter and the City passed a resolution declaring homelessness a public health emergency. These two resolutions allow the City an expanded range of options when looking towards both long term and temporary solutions for homelessness. The City of Richmond does not have a Health and Human Services department, but the City contracts with Contra Costa County Department of Health, Housing and Human Services (H3) to provide a Coordinated Outreach Referral Engagement (C.O.R.E) team to connect unsheltered people to the County’s Continuum of Care, the range of services provided to help people stay housed and access housing and services.
The City of Richmond, like many cities, is experiencing the impacts of rising levels of homelessness. Many of these individuals lack the transportation, resources, and ability to access traditional services within the coordinated system of care. To improve access to services, Contra Costa County established a Coordinated Outreach Referral and Engagement Team (C.O.R.E). C.O.R.E assists the unsheltered with obtaining short term and long term housing, transportation, mental health referrals, food and health care.
In 2019 the City of Richmond partnered with the San Pablo Police Department and initiated a C.O.R.E Homeless Outreach Engagement Team dedicated to the Richmond/San Pablo area. The C.O.R.E team is part of a comprehensive strategy to focus on homelessness. C.O.R.E provides routine intervention services for the homeless population to include housing assistance, shelter placement, mental health wrap around services and health care. CORE is set up to work with city staff to provide outreach services to local encampments. The City of San Pablo provides cost sharing benefits and joint planning in this effort. A similar effort was spearheaded by Martinez and Pleasant Hill.
The benefits of a comprehensive strategy to focus on homelessness include:
• Identifying homeless individuals and gathering data about their specific problems (mental health issues, drug or alcohol dependencies, poverty, etc.). The outreach liaison can make referrals specific to these underlying problems.
• Identifying whether any homeless individuals have family members that can assist in supporting them.
• Engaging the unhoused and connecting them with housing, medical, economic, and mental health services.
• Building trust between the outreach liaison, city departments, and the homeless community in order to find solutions that do not solely focus on enforcement.
• Providing ongoing support to the chronically homeless.
C.O.R.E can be contacted by calling 211. Call 211 and speak with a dispatcher or leave a message regarding the individual who may need help, their location, and a call back number.
Currently, due to the pandemic, the CORE team is part of the essential outreach response to prevent the spread of coronavirus among the unhoused community. Initially C.O.R.E placed the most vulnerable populations into the Project Roomkey Hotels. Due to the impact of COVID-19, CORE has temporarily suspended its transportation services for the unhoused.
C.O.R.E teams are not designed for emergency response. For medical or other emergencies, dial 911.
If you have more questions about C.O.R.E functions, please contact or Captain Walle at firstname.lastname@example.org. If you have questions about the C.O.R.E contract, or the Homeless Taskforce, contact Crime Prevention Manager Michelle Milam at email@example.com
Call 211 or Text “HOPE” to 20121 to get the County’s services. There is free confidential service available 24/7. Callers will be matched and referred to appropriate programs for:
a. Basic needs services (meals, bathrooms, mail, laundry)
b. Lunch served bagged, to-go (2 to-go meals per person per day, 7 days/week)
c. Non-emergency medical attention
d. Mental health support
e. General help
f. Case management, Monday to Friday, from 9 am-3 pm
Please note C.O.R.E teams are not designed for emergency response. For medical or other emergencies, dial 911.
If the person is between the ages of 14-24 and has run away, been thrown out, or are feeling unsafe in their home, there are free and voluntary services: 1-800-610-9400
Call 211 to be connected to the County’s services. Please note C.O.R.E teams are not designed for emergency response. For medical or other emergencies, dial 911.
The Richmond Rent Board has published a list of non-profit resources that provide financial assistance to help people maintain their housing. Please see page 3 and 4 for a list of these non-profits (http://www.ci.richmond.ca.us/DocumentCenter/View/41438/Updated-Landlord-and-Tenant-Resources-Directory-4-20-18?bidId=)
In 2017, the City Council established a homeless taskforce. A series of nine policy findings were established by a collaborative team of city, community members, non-profits, and the county to provide direction to Richmond on how to impact homelessness. These policy findings are utilized to develop an annual list of priorities for the City of Richmond. The homeless taskforce is open to the public and meets on the last Thursday of every month. During the pandemic the taskforce meets at 1:00 pm on Zoom. To be added to the contact list please email Taskforce coordinator Michelle Milam at firstname.lastname@example.org
• C.O.R.E Homeless Outreach Partnership with San Pablo – Richmond currently has expanded homeless outreach services to the unhoused community. In 2018 the city enacted a partnership with San Pablo, Contra Costa County Health, Housing and Homeless Services, to provide resource navigation and outreach to those experiencing homelessness. Services include intake, housing and shelter placement, health care referrals, mental health referrals, and during the pandemic assistance on COVID-19 testing in partnership with local healthcare providers.
• The City Council voted to establish a pilot interim sheltering project and directed the Planning department conducted an eight-month survey to study best practices on develop a Safe Parking Program. The City Council allocated $300K in lieu fees to launch the project, and is currently working to identify an appropriate site.
• The City has developed a partnership with the SOS (Safe Organized Spaces) Team. SOS is currently spearheading a Richmond Streets Team. The Streets Team employs unsheltered individuals to respond to homelessness and neighborhood streets impacted by dumping and encampments throughout Richmond. The team conducts neighborhood outreach with debris removal, sanitation and hygiene interventions, and community-building processes that lead to improved encampment conditions where unsheltered individuals reside and are supported to shelter-in-place.
According to Contra Costa Homeless Continuum of Care (CoC) 2018 Annual Report:
• An average of 2,450 people were served each month.
• 58% of persons served in temporary and rapid rehousing exited to permanent housing.
• There was a 32% increase in U.S. Department of Housing and Urban Development funding provided over three years.
• 97% retention rate in Permanent Supportive Housing programs
• 58% of CORE outreach consumers had a positive outcome (entered shelter, warming center and/or SUD treatment)
Richmond like many smaller cities has to work within the County network to access state and federal funding for homeless services and projects. Large cities like Oakland and San Francisco receive a percentage of state and federal funding directly paid to those cities to provide services and housing to mitigate homelessness. These are largely demined by formula based on population.
In Richmond, our work has to collaborate with other entities, primarily the County to help increase and improve services for homeless individuals.
During the pandemic, the city will not be abating or moving homeless encampments with the exception of immediate health, safety and fire concerns. The City has made some provisions to increase access to hygiene facilities.
Portable Hand washing Units for the Unhoused
The City of Richmond received 6 temporary portable restroom and hand washing facilities throughout the city to promote the public health for the homeless community. The locations are as follows:
• Rydin Road (north of Central Avenue)
• Civic Center-Main Library & Auditorium
• GRIP - 165 22nd Street
• San Pablo Ave & Richmond Greenway
COVID-19 Emergency Housing For Unsheltered Community
In March the governor’s office announced that it would be providing support to local communities to help provide emergency housing for the homeless population. The purpose of the effort is to limit the exposure of the unsheltered community to COVID-19, particularly seniors and those with pre-existing conditions. Contra Costa County received the emergency funding from the state. Funding is limited and cannot house every person impacted.
In compliance with health officers recommendation to empty the shelters and congregate living facilities there have been two facilities identified in the City of Richmond by Contra Costa County Health, Housing and Homeless Services. The identified locations are the Courtyard, by Marriott, and the Sure Stay by Best Western.
The Marriott location will house clients from the Bay Area Rescue mission residents, some from Brookside Shelter and some from GRIP’s warming center. Individuals and families who will be occupying these rooms are from west county and considered high risk based on their age or health condition. GRIP will be the on-site provider and food vendor. The clients are not those who have tested positive for COVID-19. The county is providing testing to those in congregate living facilities.
For more information, visit Contra Costa Health Services’ website.
Additional Local Homelessness Resources
• Unsheltered individuals are currently exempt from the shelter in place order.
• View CCHS’ Coronavirus and Homelessness Frequently Asked Questions
• Healthcare for the Homeless
• CCHS Guidance for Those at High Risk
• Link to CC Health, Housing, and Homeless Services
• Supervisor John Gioia’s Food Distribution Site Map for Contra Costa County
• Help for the Unhoused
• Download PDF summary of resources
Local Rental and Eviction Resources
• City of Richmond Issues Supplemental Order Prohibiting Rent Increases and/or Evictions for Residential and Commercial Rental Units: The Director of Emergency Services issued a Supplemental Order, effective April 27, 2020, which extends the prohibition on certain types of evictions to commercial tenants and also prohibits rent increases on residential properties with more than one dwelling unit that were constructed before February 1, 1995 (including LIHTC properties) through May 31, 2020, or any extension of the local emergency
• Revised Coronavirus (COVID-19) and Rentals: What Richmond Tenants and Landlords Need to Know Fact Sheet (English & Spanish)
• Access the Letter Template for Tenants to Inform Landlords of Their Inability to Pay Rent Due to the Financial Impacts of COVID-19: English | Spanish
• If you have any questions about the Supplemental Order, please contact the Rent Program at 510-234-RENT(7368) or email@example.com to speak with a Housing Counselor. For updates, visit their website
State of California’s Housing and Homeless Information
• Under the Governor’s Executive Order, through May 31, 2020, evictions related to non-payment of rent for COVID-19-related economic hardships have been halted. If you are financially impacted by COVID-19 and can’t pay your full rent, make sure to let your landlord know in writing no later than seven days after the rent is due, and save documentation as proof. Learn of other financial assistance.
• Many utility providers are not shutting off services due to non-payment. Check with the California Public Utilities Commission for more information.
• The Governor has also reached an agreement with financial institutions to give relief to people who can’t pay their mortgages as a result of COVID-19. California is placing a moratorium on foreclosure sales or evictions for 60 days.
• California Awards $100 Million to Cities, Counties and Continuums of Care to Help People Experiencing Homelessness During COVID-19 Pandemic
• Funding Formula Breakdown
• View more at https://covid19.ca.gov/housing-and-homelessness/
Personnel Board meeting information is available at Personnel Board | Richmond, CA - Official Website or by contacting the Human Resources Department at 510-620-6602.
Personnel Board agendas and minutes are available at http://www.ci.richmond.ca.us/1090/Personnel-Board.
The City of Richmond Human Resources Department is located on the third floor of City Hall at 450 Civic Center Plaza, Suite 310, Richmond, CA 94804. Business hours are Monday through Friday from 8:30 a.m. to 5:00 p.m.
Take AC Transit Bus # 72M to Macdonald Avenue and 25th Street. Walk north on 25th Street, right on Nevin Avenue, left on path at Civic Center Plaza to City Hall building. Visit https://www.actransit.org/# for more information and/or options.
City of Richmond current job openings are available at City of Richmond Job Opportunities Page.
City of Richmond applications are available for current positions that are presently vacant at City of Richmond Job Opportunities webpage.
A City of Richmond job interest card is available online at https://www.governmentjobs.com/careers/richmondca/jobInterestCards/categories. Place a check in the box next to each job category for which you would like to receive email notifications, click the 'Subscribe' button, fill out information, and then click the 'Submit' button.
No. Resumes are not accepted in lieu of applications. Only a City of Richmond application for a specific, vacant position will be considered for job openings unless otherwise specified. City of Richmond Job Opportunities
Applications that have OPEN on the position line will not be accepted. Only applications for current vacant positions will be accepted. For current vacant jobs and opportunities, visit City of Richmond Job Opportunities
Yes. Applications for current open positions are available at City of Richmond Job Opportunities webpage.
City of Richmond job applications are only accepted online at City of Richmond Job Opportunities
City of Richmond job applications are only accepted online at City of Richmond Job Opportunities.
No. Applications for vacant positions must be submitted online at City of Richmond Job Opportunities.
Each certificate must be obtained within six (6) months of submission. Each certificate must include the following: name of the school, agency or institution conducting the testing; the equipment used (typewriter/computer); the gross and net number of words, and the number of errors; the signature of the individual responsible for the testing; and the testing date.
SPECIAL NOTE: On-line or website-generated typing certificates DO NOT fall within the specified guidelines as stipulated above, and will be rejected if submitted.
All applications will be reviewed by the assigned Human Resources Analyst for completeness and accuracy by the closing date. Once determined that the applicant is eligible to move forward in the examination process, the applicant may be invited to an examination to determine skill level or to an interview. The results of the examination process are tabulated and the applicant placed on an employment list that is active for two (2) years after the date of establishment.
Prior to appointment, selected candidates may undergo a pre-employment background check. Depending on the position, components of the background may include Live Scan (fingerprinting), medical examination, drug screen, DMV driving history, credit check, education verification, polygraph, and/or a psychological examination.
All hires on or after October 18, 2021 must be fully vaccinated, including the booster, for COVID-19. new employees will be required to provide proof of full vaccination or have an approved medical or religious accommodation before employment may commence.
Employee benefit information is available City of Richmond Employment Benefits webpage.
Yes. T-Scores from outside agencies are accepted by the City of Richmond Human Resources Department as long as it was acquired within one (1) year. The T-Score documentation must be attached to your application upon submission.
Under the Richmond Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance (“the Rent Ordinance”), Residential Tenants subject to Just Cause for Eviction Protections can only be evicted if the Landlord has one or more of the following “Just Causes:”
Nearly all residential rentals in the City of Richmond are subject to Just Cause, including those that are exempt from rent control. There are two exceptions, which act as protections for Homeowners:
Landlords retain the ability to terminate a tenancy for several reasons, including: failing to pay rent, breaching the lease, undertaking substantial repairs, or using the unit as a primary residence. Relocation payments may be required in some instances.
On March 23, 2021, the Richmond City Council adopted Urgency Ordinance No. 02-21 ("Eviction Moratorium") establishing a temporary moratorium on certain evictions of residential tenants in Richmond through the local emergency and sixty (60) days thereafter.
Landlords must submit written notices of any actions to all tenants, and file a copy with the Rent Board. Please visit the "Forms" webpage on this website to submit online forms and notices, or contact the Rent Program office for assistance.
You must submit an online enrollment form to the Rent Program office. Enrollment and all other forms can be found on our website under the "Forms" webpage.
We offer library cards for children, youth, and adults. Please click here for more information.
Learn how to use your online account (Rosie) or click here to access your account.
Click here for instructions on reserving and renewing books online with Rosie, our catalog.
The Friends of the Richmond Public Library accept and process donations on behalf of the Library. Please find more information about donating here.
Learn how to view and pay online: Fines & Fees
The Richmond Public Library has WiFi hotspots, PC laptops, and Chromebooks available for patrons to borrow. Please go here to read details and for the borrowing form.
You can print documents at the Library by using a Library computer or by submitting a document online - learn more.
The Library does not have a FAX machine for public use. Check with a local copy shop for assistance.
Please read about volunteering and employment at this link:
Parks & Landscaping Division3201 Leona AvenueRichmond, CA 94804
Or call 510-847-5031
(2) When you hire a company to make repairs to your sewer or water line and all permits are obtained from the Engineering Division 510-307-8091 make sure pictures of the roots are taken and call 510-231-3075 to view the roots with the trench still open. You can then file a claim with the City Clerk's Office 510-620-6513 for reimbursement of costs.
Call the Records Section of the Police Department at 510-620-6675 to confirm the report is available. Reports are usually ready for pickup in about 7 to 10 days and cost $21 per report. Certain offense reports may not be released if the case is under investigation or there will be a danger to any individual listed on the report. No juvenile information will be given out.
Yes. We call this a "vacation home" and we like to know about them. Please call the Dispatch Manager Michael Schlemmer at 510-620-6660 or email at firstname.lastname@example.org to report your vacation home information.
First, you will need to provide us with the vehicle license plate number or VIN. If you are the owner, you must have a valid California driver’s license. If the vehicle is currently registered, under most circumstances, we can issue a release ($172 release fee). You will be responsible for towing and storage fees to the tow company. You may also be responsible for administrative fees to the Richmond Police Department. There are specific Vehicle Codes and Municipal Codes that allow the Richmond Police Department to charge up to $425.00, depending on the situation. If your vehicle was impounded for driving without a license, and had been previously towed for the same violation, it can be held in impound for a period of 30 days. You will have to contact the Records section at 510-620-6675 *1, and you may have to speak with a detective to obtain a release.
Tuesday, Wednesday, and Thursday - Live Scan by appointment only 8:00AM - 10:00am and 4:00PM - 6PM.
To obtain one’s criminal history record, you will need to make an appointment for Live Scan. The Live Scan fee is $96 (please note this fee may vary).The Live Scan form may be obtained at the Richmond Police Department Records Section. Criminal history/record results will be mailed directly to you by the Department of Justice.
To clear a warrant you can surrender yourself to any police department. You may be issued a citation with a court date or be held in jail with or without bail.
Persons eligible to participate in the ride-along program are: 1.Officials of the City of Richmond 2.District Attorneys 3.Potential police candidates for employment 4.Richmond residents or business owners 5.Students who reside or attend school within the city limits A Citizen Ride Along Program Record form must be filled out and submitted to the Watch Commander in order to schedule the ride-along. There are specific requirements which must be met, and an Agreement to Assume Certain Risks and Indemnify the Richmond Police Department must also be signed. For further information you may contact the Watch Commander at 510-620-1801.
Explorer Program:To become involved in the Explorer Program you can contact Explorer Program Coordinator Sergeant Melgoza at 510-620-1598. You must fill out an application and mail it to 1701 Regatta Blvd, Richmond, CA, attention Sergeant Melgoza.
To obtain a restraining order contact the Contra Costa County Clerk’s Office in Richmond 510-374-3138 or Martinez 925-646-2950.
Public parking is available in the lot located in front of the building.
Check our webpage for the "Century of Service" page.
You can also call the West County Conflict Resolution Panel, which is made up of trained community service volunteers. This is a FREE service and will assist you in working toward mutual resolutions. The phone number is 925-687-8844 extension 301.
For a complaint: Submit a Service/Personnel Complaint Form. The form is available in the column at the upper left of the RPD Home page. This page must be printed out, filled in, and signed by the complainant. In the alternative, you may call the Office of Professional Accountability at 510-620-6664 or speak directly to the employee's supervisor.
A second area, the “inner perimeter” keeps officers and other emergency personnel out of the identified crime scene and helps protect evidence from being destroyed. All persons entering and exiting must be logged in and out. Once the Crime Scene Investigator and the Detectives have finished their investigation the area is re-opened to the public.
Every effort is made to reunite evidence and found property with its lawful owner. However, evidence determined to be relevant to an ongoing criminal investigation cannot be released until it has been determined if any charges will be filed with the court and/or a detective authorizes the release. Statutes of limitations also determine how long evidence can be stored. The longest an item can be kept is 99 years (homicide evidence) and the shortest is about 2 years. Every few years, the Property Technicians conduct thorough inventories of evidence and property. Evidence and found property that is unclaimed and in good condition is catalogued and sent to public auction. Any money derived from the sale comes back to the Police Department.
Dead Animals:• SPCA (Animal Control) - 925-608-8400• California Dept of Fish and Wildlife - 707-428-2002
Flooding - Veolia Water - 510-412-2001 For: 1. Street Light Outage 2. Graffiti 3. Pothole 4. Downed Tree 5. Tree that needs trimming
Enter Report with COR Connect
Awarding to the lowest responsive, responsible bidder limits our ability to develop business relationships with suppliers. Because of this, we maintain an arms length association with suppliers. This is one of the many ways we try to minimize corruption in public procurement. Our goal is to treat all suppliers the same.
You may expend considerable time and money in presenting your product to an individual department in the hopes of making a sale. If you do this, remember the purchase may eventually be made by competitive bid and be awarded to the lowest responsive, responsible bidder.
NEVER SHIP MATERIALS OR INITIATE ANY SERVICES, WITHOUT A PURCHASE ORDER NUMBER!
The Auditorium is a multi functional facility is available for rent and has rooms of varying size to fit your needs. Capacity for a meeting of 20 or a concert of over 3,000. Please call for more information or to arrange a tour. (510) 620-6793.
A facility rental application has to be completed before availability or pricing can be determined since all types of rentals cannot be accommodated at any given site. Rental rates will be based on type of event, number of hours of rental, number of people at the function, etc. All rentals are charged a refundable deposit, fees for the rental of the facility, plus additional costs such as staffing, tables, chairs, etc. Please note that a certificate of liability insurance is required for all rentals. For more rental information, please call (510) 620-6793
The Richmond Fair Rent, Just Cause for Eviction, and Homeowner Protection Ordinance ("Rent Ordinance") was established by a majority of Richmond voters in November 2016. The law established the Rent Program as the agency to administer and enforce the Rent Ordinance.
The Rent Program opened to the public in January 2017. The mission of the Rent Ordinance and the Rent Program is to promote neighborhood and community stability, healthy housing, and affordability for Richmond tenants by regulating Landlord and Tenant matters relating to rents and evictions, while maintaining a Landlord’s right to a fair return.
Fair Rent, Just Cause for Eviction and Homeowner Protection Ordinance
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All landlords in the City of Richmond must complete a Property Enrollment Form for each property with at least one Rental Unit and pay the associated Rental Housing Fee. In addition, landlords of rent-controlled ("Fully Covered") Rental Units must also complete a Tenancy Registration Form for each tenancy in a Fully Covered Unit.
Please visit the Enrollment and Registration page to access more information and forms: http://www.ci.richmond.ca.us/3364/Richmond-Rent-Program
Please visit the Fees page for more information about the Residential Rental Housing Fee and other City fees applicable to Rental Housing in the City of Richmond: http://www.ci.richmond.ca.us/3679/Fees
The Rent Program provides an array of services to the community relating to the Rent Ordinance. Some of these services include: counseling and educational services for the public on the rights and responsibilities of tenants and landlords, mediation services, referrals to community legal service providers, targeted outreach to Tenants and Landlords involved in Just Cause Eviction, administration of the Rent Adjustment Petition Process, community education workshops, and facilitating Richmond Rent Board meetings.
Generally, no. The Rent Program does not directly charge for daily services provided to the community. However, the Rent Program is funded by the Residential Rental Housing Fee charged to owners of rental units.
It is a common misconception that the Rent Program can provide legal advice or advocates to individuals. Since the Rent Program is a government agency, we are not able to advocate for any member of the public, provide any form of legal assistance to either Landlord or Tenant, or refer individuals to specific private attorneys or law firms. However, the Rent Program does advocate for policies that strengthen the mission of the Rent Ordinance. In addition, we normally contract with non-profit legal agencies in the Bay Area to assist Richmond community members and provide direct legal referrals for matters relating to the Rent Ordinance.
La Ordenanza de Renta Justa, Causa Justa de Desalojo y Protección al Propietario de Richmond ("Ordenanza de Renta") fue establecida por mayoría de votantes de Richmond en noviembre de 2016. La ley estableció el Programa de Renta como la agencia para administrar y hacer cumplir la Ordenanza de Renta.
El Programa de Renta se abrió al público en enero de 2017. La misión de la Ordenanza de Renta y el Programa de Renta es promover la estabilidad del vecindario y la comunidad, viviendas saludables y asequibilidad para los inquilinos de Richmond mientras regulando asuntos de Propietario y Inquilino relacionados con rentas y desalojos, manteniendo al mismo tiempo el derecho del Propietario a una devolución justa.
Todos los Propietarios en la Ciudad de Richmond deben completar un formulario de Inscripción de Propiedad para cada propiedad con por lo menos una Unidad de Renta y pagar la Tarifa de Renta de Residencia asociada. Además, los Propietarios de Unidades de Renta Controladas (totalmente cubiertas) también deben completar un Formulario de Registro de Arrendamiento por cada arrendamiento en una Unidad totalmente cubierta.
Por favor, visite la página de Registro e Inscripción para acceder a más información y formularios: http://www.ci.richmond.ca.us/3657/Enrollment-and-Registration
Por favor, visite la página de Tarifas para obtener más información sobre la Tarifa de Renta de Residencia y otras tarifas de la ciudad aplicables a la Renta de Residencia en la ciudad de Richmond: http://www.ci.richmond.ca.us/3679/Fees
El Programa de Renta proporciona una serie de servicios a la comunidad relacionados con la Ordenanza de Renta. Algunos de estos servicios incluyen: asesoramiento y servicios educativos para el público sobre los derechos y responsabilidades de inquilinos y propietarios, servicios de mediación, referencias a proveedores de servicios legales de la comunidad, alcance dirigido a inquilinos y propietarios involucrados en el Desalojo por Causa Justa, administración del Proceso de Petición de Ajuste de Renta, talleres de educación de la comunidad y facilitación de las reuniones de la Junta de Renta de Richmond.
Generalmente no, el Programa de Renta no cobra por los servicios prestados a la comunidad; sin embargo, el Programa de Renta está financiado por la Tarifa de Renta de Residencia que se cobra a los propietarios de las unidades de renta.
Es un concepto erróneo común que el Programa de Renta puede proporcionar asesoramiento legal o defensa a las personas. Dado que el Programa de Renta es una agencia gubernamental, no podemos abogar por ningún miembro del público, proveer ninguna forma de asistencia legal ni al Propietario ni al Inquilino, ni referir a los individuos a abogados privados o bufetes de abogados específicos. Sin embargo, el Programa de Renta sí aboga por políticas que fortalezcan la misión de la Ordenanza de Renta. Además, normalmente contratamos agencias legales sin fines de lucro en el Área de la Bahía para ayudar a los miembros de la comunidad de Richmond y proporcionar referencias legales directas para asuntos relacionados con la Ordenanza de Renta.
Yes. All long-term renters qualify for Just Cause for Eviction protections BUT landlords can still terminate a lease if there is a “just cause,” including failure to pay rent, breaching the lease, or repairs. Relocation payments may be required in some instances.
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