Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
CCRP - ROCK
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CCRP - ROCK
CCRP stands for the Community Crisis Response Program. It is an alternative and supportive safety response system designed to address low acuity, non-medical, and non-violent situations. The goal of CCRP is to provide an appropriate and effective response to these situations, reduce reliance on law enforcement for non-emergency matters, and connect individuals in crisis with appropriate services and support.
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CCRP - ROCK
CCRP will be deployed to a variety of low-acuity emergency calls that are determined to not require immediate support from fire, police, and EMS. These may include but are not limited to:
- Noise disturbances
- Wellness Check
- Person needing referral to services
- Confused/senile person
CCRP staff is working collaboratively with the Richmond Police Department, Richmond Fire Department, and RPD Dispatch to review and analyze call type data and determine which types of calls are best suited for CCRP staff to respond to. It is imperative that this decision is made in collaboration with appropriate City departments to ensure that CCRP staff are safe when responding to calls.