The Regulatory Unit of the Richmond Police Department is the enforcement and compliance unit within our Department’s Administrative Division. The goal of the Regulatory Unit is to promote and maintain a safe living and working environment in Richmond. To accomplish this, the Unit enforces all state laws and city ordinances regarding alcohol sales and use, tobacco sales and use, the smoking ordinance, false alarms, and taxi registration. It is also responsible for the enforcement and compliance assurance of the permitted Medical Marijuana Collectives.
The Regulatory Unit is committed to helping maintain and improve the quality of life within the community by administering a fair and unbiased regulatory compliance program. The Regulatory Unit is comprised of one Code Enforcement Agent, two Officers and a Sergeant. Regulatory Unit staff can be contacted for questions, neighborhood problems caused by the underlying issues listed above, or to pass along information regarding problematic vendors.
Please refer to the Medical Marijuana Collectives page for information regarding the City of Richmond Medical Marijuana Collectives.
Regulatory Unit Supervisor
Regulatory Unit Officers
Regulatory Unit Code Enforcement Agent
Alarm Ordinance RMC 7.96
In February 2015, the City of Richmond approved a false alarm ordinance requiring any business or residence that has an alarm installed and/or monitored to register for a permit. The false alarm program will be managed by Public Safety Corporation. The program will be offering online registration for the convenience of the public. The online registration service is part of an agreement approvedin January with the Public Safety Corporation to handle most administrative functions of the false alarm reduction effort. The agreement furthers the Richmond Police Department’s commitment to reduce the number of false alarms responded to by officers to assist them to better serve our community.
The agreement with the Public Safety Corporation reduces the staffing needed for the coordination of alarms within the department. Public Safety Corporation, who uses its proprietary Crywolf software, will take over alarm registration, false alarm notifications, billing and collections for the town. It will also provide customer support from 9am – 5 pm Monday through Friday.
Any business that provides alarm monitoring, servicing or installation is also required to be registered as an alarm provider. Registration for alarm companies or registration for those without computer access can be done through the Public Safety Corporation at its customer service phone number: 1(855) 809-2054.
All City of Richmond alarm users are required to register their alarms under the ordinance. This includes all residential, business and government locations within the City of Richmond boundaries. The ordinance imposes a graduated civil penalty for false alarms.